LEGAL NOTICE

Last updated: 2 October 2026

This Legal Notice applies to the website whatsthedogdoin.store and should be read together with our Terms of Service, Privacy Policy, Shipping Policy, Returns & Refunds Policy and Contact Information.

By accessing or using this Website, you acknowledge that your use of the Website and any purchases made through it are subject to applicable Australian law and the policies published on this Website.

Nothing in this Legal Notice excludes, restricts or modifies any consumer right or remedy that cannot lawfully be excluded under the Australian Consumer Law (ACL).

STORE INFORMATION

Store: What’s The Dog Doin’

Website: whatsthedogdoin.store

Email: whatsthedogdoin.store@gmail.com

Phone: 0468 344 833

ABN: 17 341 281 813

For questions about an order, product, delivery, return, refund or complaint, please contact us using the details above.

AUSTRALIAN CONSUMER LAW

Products sold through What’s The Dog Doin’ are subject to applicable consumer protections under Australian law.

Our goods come with consumer guarantees that cannot be excluded under the Australian Consumer Law.

Depending on the circumstances, these guarantees include requirements that goods:

• Be of acceptable quality

• Be safe

• Be reasonably durable

• Be free from defects to the standard reasonably expected

• Match their description

• Be fit for any disclosed purpose

• Match any applicable sample or demonstration model

Where a product fails to comply with an applicable consumer guarantee, customers may be entitled to remedies available under Australian Consumer Law.

Depending on the nature and circumstances of the problem, these may include repair, replacement, refund or compensation for reasonably foreseeable loss or damage where applicable.

Nothing contained on this Website is intended to remove, restrict or modify these rights.

ONLINE RETAILER RESPONSIBILITY

What’s The Dog Doin’ may use third-party suppliers, fulfilment providers, ecommerce platforms, payment providers, shipping companies and other service providers to operate the store and fulfil customer orders.

Some products may be dispatched directly from third-party or overseas fulfilment locations.

However, where you purchase a product directly through What’s The Dog Doin’, you should contact What’s The Dog Doin’ regarding problems with that purchase.

Our use of third-party suppliers or fulfilment partners does not remove consumer rights or remedies that cannot lawfully be excluded.

PRODUCT INFORMATION

We make reasonable efforts to ensure that product information displayed on our Website is accurate and understandable.

This may include information about:

• Product appearance

• Materials

• Dimensions

• Variants

• Features

• Intended use

• Pricing

• Availability

• Shipping

• Promotions

Product appearance may vary slightly because of manufacturing differences, lighting, photography and display settings.

However, we will not intentionally use these possibilities to misrepresent a product or avoid our obligations where a product is materially different from its description.

Customers should read the applicable product description before purchasing.

PRODUCT IMAGES

Product images are provided to help customers understand the products offered for sale.

Some images may include dogs, props, backgrounds, furniture or other objects for illustrative or lifestyle purposes.

Unless expressly stated otherwise, these additional objects are not included with the product.

Where digitally created, enhanced or edited imagery is used, we aim to ensure that it does not materially misrepresent the product being offered.

The applicable product listing should be used to determine what is included with your purchase.

DOG PRODUCT SAFETY

Customers should select dog products that are appropriate for their dog's size, behaviour and intended use.

Dog toys should be appropriately supervised.

Regularly inspect dog toys and accessories for signs of:

• Damage

• Excessive wear

• Loose components

• Exposed internal materials

• Potential choking hazards

• Other deterioration

Stop using a product if it becomes damaged or presents a potential hazard.

No dog toy should be assumed to be indestructible unless expressly and accurately stated.

These instructions do not exclude or reduce any rights you may have where a product is unsafe, defective, not of acceptable quality or otherwise fails to satisfy an applicable consumer guarantee.

NO VETERINARY OR MEDICAL ADVICE

General information appearing on What’s The Dog Doin’ about dogs, toys, grooming, enrichment, feeding, exercise or related subjects is provided for general informational purposes only.

Unless expressly stated otherwise, it is not veterinary or professional medical advice.

If you are concerned about your dog's health, safety or wellbeing, seek advice from an appropriately qualified veterinary professional.

We do not intend ordinary dog products sold through this Website to diagnose, treat, cure or prevent disease unless such a claim is specifically lawful, appropriately substantiated and clearly stated.

PRICING & PROMOTIONS

Unless otherwise stated, prices displayed on What’s The Dog Doin’ are in Australian dollars (AUD).

Promotions, bundles and discounts may be subject to specific conditions displayed with the relevant offer.

We aim to ensure that advertised:

• Prices

• Discounts

• Savings

• Bundle values

• Product benefits

• Availability

• Shipping offers

are accurate and not misleading.

Any conditions or material limitations applying to a promotion should be disclosed where appropriate.

FREE SHIPPING

Where our Website advertises:

FREE SHIPPING AUSTRALIA WIDE — NO MINIMUM SPEND

the offer applies in accordance with our Shipping Policy and any clearly disclosed conditions.

Shipping estimates are estimates unless expressly stated to be guaranteed.

Please review our Shipping Policy for further information regarding fulfilment, tracking, split shipments and delivery.

INTELLECTUAL PROPERTY

Unless otherwise stated, original materials created for What’s The Dog Doin’, including our:

• Brand identity

• Logo

• Original illustrations

• Original graphics

• Website copy

• Original photographs

• Original videos

• Advertising creative

• Website design elements

are owned by, licensed to or otherwise lawfully used by What’s The Dog Doin’.

These materials may not be copied, reproduced, distributed, commercially exploited or presented as another business's content without appropriate permission, except where permitted by law.

Third-party product images, trademarks, brand names and other intellectual property remain the property of their respective owners.

Nothing on this Website should be interpreted as claiming ownership of third-party intellectual property merely because it appears in connection with a product or service.

TRADEMARKS & THIRD-PARTY BRANDS

References to third-party trademarks, businesses, platforms or services may be made where reasonably necessary to identify or describe products, services, compatibility or business operations.

Unless expressly stated otherwise, the appearance or mention of a third-party name or trademark does not imply sponsorship, endorsement, partnership or affiliation with What’s The Dog Doin’.

THIRD-PARTY SERVICES

Our Website may rely on third-party services for functions including:

• Ecommerce hosting

• Payments

• Order processing

• Product fulfilment

• Shipping

• Analytics

• Advertising

• Customer communications

These services may be governed by their own terms and privacy practices.

Where a third party assists us in fulfilling an order, this does not remove obligations that What’s The Dog Doin’ owes directly to customers under applicable law.

EXTERNAL LINKS

The Website may contain links to external websites.

External websites are operated independently from What’s The Dog Doin’.

We are not responsible merely by virtue of linking to an external website for that website's content, security, availability or privacy practices.

Customers should review the applicable policies of third-party websites before providing information or completing transactions directly with them.

WEBSITE INFORMATION

We take reasonable steps to maintain accurate Website information.

However, errors may occasionally occur, including:

• Typographical errors

• Technical errors

• Incorrect inventory information

• Pricing errors

• Product-data errors

Where we discover an error, we may correct it.

Where an error affects an existing customer order, we will address the situation fairly and in accordance with applicable law.

Nothing in this section permits us to engage in misleading or deceptive conduct or to avoid consumer rights.

WEBSITE AVAILABILITY

We aim to keep whatsthedogdoin.store available and functioning correctly.

Temporary interruptions may occur because of:

• Maintenance

• Technical problems

• Hosting interruptions

• Third-party service failures

• Security issues

• Network failures

• Circumstances outside our reasonable control

We may modify, maintain or update the Website where reasonably necessary.

LIMITATION OF LIABILITY

Nothing in this Legal Notice excludes, restricts or modifies any consumer guarantee, right, remedy or liability that cannot lawfully be excluded or limited under Australian law.

To the extent permitted by law, What’s The Dog Doin’ is not responsible for loss caused solely by misuse of a product contrary to clear instructions, unlawful use of the Website or circumstances for which the law does not impose liability on us.

This section must always be read subject to applicable Australian Consumer Law.

PRIVACY

Personal information collected through What’s The Dog Doin’ is handled in accordance with our Privacy Policy and applicable privacy obligations.

Our Website may use third-party services involved in areas such as:

• Checkout

• Payments

• Order fulfilment

• Analytics

• Advertising

• Customer communications

Please review our Privacy Policy for information about how personal information is handled.

COMPLAINTS & CONSUMER ISSUES

If you believe there is a problem with:

• A product

• An order

• Delivery

• A refund

• A promotion

• Website information

• A consumer guarantee

• Another aspect of your purchase

please contact us.

Email: whatsthedogdoin.store@gmail.com

Phone: 0468 344 833

Please include your order number where applicable and sufficient information for us to investigate the issue.

We will assess customer issues in accordance with our policies and applicable Australian law.

RELATED POLICIES

This Legal Notice should be read together with our:

Terms of Service

Shipping Policy

Returns & Refunds Policy

Privacy Policy

Contact Information

If any provision of our Website policies is inconsistent with a consumer right or remedy that cannot legally be excluded, the applicable law prevails to the extent of that inconsistency.

CHANGES TO THIS LEGAL NOTICE

We may update this Legal Notice when reasonably necessary to reflect changes to:

• Our store

• Products

• Business operations

• Website functionality

• Policies

• Applicable legal requirements

The current version will be published on this Website with its updated date.

Changes will not be used retrospectively to remove statutory rights associated with an existing purchase.

GOVERNING LAW

This Website and Legal Notice are governed by applicable Australian law.

Nothing in this provision is intended to prevent a consumer from exercising rights available to them under applicable consumer protection legislation.

CONTACT DETAILS

What’s The Dog Doin’

Website: whatsthedogdoin.store

Email: whatsthedogdoin.store@gmail.com

Phone: 0468 344 833

ABN: 17 341 281 813

IMPORTANT CONSUMER NOTICE

Your rights under the Australian Consumer Law apply in addition to the policies and voluntary protections offered by What’s The Dog Doin’.

Nothing in our Legal Notice, Terms of Service, Shipping Policy, Returns & Refunds Policy or other Website content is intended to exclude rights that cannot legally be excluded.